- NetSuite replaced a number of proprietary CRM databases to consolidate LexisNexis’ operational processes with a single, cloud-based business management solution that is the backbone of its daily operations.
- Real-time reporting capabilities significantly improved LexisNexis’ client service delivery and customer insight capabilities.
- NetSuite’s project management tools powered the successful integration of a recently acquired large software services company into the LexisNexis business.
- Transformed project management capabilities give LexisNexis the ability to control and execute all billing runs before seamless integration into its own financial tool.
- NetSuite enabled LexisNexis’ expanding team of mobile and offshore personnel to gain access from anywhere using a web browser or mobile device.
- LexisNexis now has a scalable and flexible cloud business solution that has reduced demands on its internal IT resources.
- Accelerated growth strained existing in-house software systems and required inefficient and laborious duplicated manual data entry. Lack of integration between systems lead to data inaccuracies and inconsistent processes. Significant report generation delays resulted in a lack of real-time business insight and analysis.
- Acquisition of a large software services company required enhanced project management tools. Key legal-and corporate-sector client base demanded a trusted and secure technology partner.
- Increased workforce mobility necessitated flexibility of anytime, anywhere system availability.
- NetSuite was selected over leading cloud and on-premise solutions to provide LexisNexis with a complete cloud-based business management solution.
- NetSuite implemented to power LexisNexis’ CRM, project management, sales force automation and customer support functions.
- LexisNexis integrated NetSuite with its global finance, marketing and accounting functions to gain a real-time, 360-degree view of its customers.
- NetSuite’s cloud-based solution offers best-in-market PCI compliance and disaster recovery for client peace of mind.
- Scalability of NetSuite’s cloud-based solution drives cost-effective expansion opportunities.