Gain Better Visibility and Control of Your Projects


PSA Wheel

NetSuite OpenAir is the world’s #1 professional services automation (PSA) solution. From resource management and project management, to time and expense tracking, project accounting and advanced billing and invoicing, NetSuite OpenAir supports the entire professional services delivery lifecycle with a powerful Software-as-a-Services (SaaS) suite.

NetSuite OpenAir is a totally integrated solution with powerful tools to help you manage your projects, resources and finances, including Project Management, Resource Management, Project Accounting, Timesheet & Expense Management, Billing, Client Management and Analytics.  

NetSuite OpenAir is proven to quickly drive tangible results—increasing resource
utilisation, project margins and on-time project delivery while driving down IT costs,
decreasing project accounting and overhead, and expediting billing cycles. NetSuite
OpenAir helps improve invoicing accuracy, streamline revenue recognition and
increase visibility into your services organisation.

Streamline Your Entire Business with NetSuite Services Resource Planning

For services organistions looking to drive their entire business in the cloud, NetSuite Services Resource Planning (SRP) provides an end-to-end cloud business management suite including NetSuite’s CRM, OpenAir PSA and Financials.


  • Delivers real-time visibility into your services organisation’s performance and profitability.
  • Improves on-time project delivery and drives project success rates.
  • Increases resource utilisation with advanced resource management functionality.
  • Equips your services team with mobile access to time and expense management.
  • Reduces hardware maintenance costs and upgrade hassles with cloud-based delivery.


Project Management
NetSuite OpenAir provides highly efficient web-based project management capabilities that enable you to improve on-time project delivery and project profitability by making it easy to manage, update and report on project status from anywhere at any time. It gives managers clear, real-time visibility into project dynamics and enables them to model “what if” scenarios to optimise price, billing rates, staffing and overall project profitability.

Resource Management
NetSuite OpenAir allows you to manage your most valuable resources across the globe more effectively, giving you the advanced resource optimisation functionality you need to make sure that the right resources are working on the right projects, at the right time. Increase resource utilisation and maximise project success by easily managing and deploying resources to projects according to project needs, employee skills, experience and availability, all based on real-time project timelines.

Project Accounting
Flexible project accounting enables efficient monitoring and management of project revenues, expenses and profitability over the lifetime of the project, while ensuring the project is on time and on budget. NetSuite OpenAir provides a powerful billing engine that ensures clients are billed accurately and on time to improve cash flow. Sophisticated revenue recognition functionality enables separation of revenue types and the ability to recognise revenue appropriately.

Timesheet Management
With NetSuite OpenAir, quickly and easily create detailed timesheets, whether in the office or on the road, using a web browser, offline client or mobile device. Advanced time tracking tightly integrates with project management, enabling seamless time tracking by project, phase, task and more.

Expense Management
Automate and streamline the entire expense management and reimbursement cycle. NetSuite OpenAir provides powerful expense management that enhances employees’ productivity by enabling them to submit expenses from anywhere, via web or mobile device, including using their iPhone or Android to photograph a receipt. Expense management ties seamlessly to project accounting, eliminating questions and effort around expense allocation, customer billing and managing foreign currency conversions.

NetSuite’s Billing and Invoicing Management automates one-off invoices as well as complex recurring, time and project-based billing. NetSuite provides flexible billing options – based on completing project work, achieving project milestones, or according to a schedule of dates.

Client Management
NetSuite CRM software is the only cloud solution that delivers a real-time 360-degree view of your customer. It provides a seamless flow of information across the entire customer lifecycle from lead through to opportunity, sales order, fulfillment, renewal, up-sell, cross-sell, and support.

Professional Services Dashboards and Reporting
NetSuite OpenAir provides dashboards and reporting that give every manager personalised access to key metrics. Dashboards and reports can be easily configured, giving everyone instant access to vital information, with self-service to answer ad hoc questions on the fly.

Integrate with Enterprise Systems
NetSuite OpenAir Connect integrates seamlessly with your existing front-office and back-office business systems. Gain all the benefits of the cloud without sacrificing the technology investments and business processes already in place. Increase efficiency with an end-to-end solution that minimises manual processes between services and the broader organisation, accelerates cash flow, improves accuracy and provides comprehensive visibility through integrated services resource planning (SRP).



See NetSuite SRP in action
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OpenAir PSA Datasheet

Find out all the Solution details for
NetSuite PSA
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Benchmarks and Best Practices for Professional Services Success SPI Research
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Customer Story

Hear how NetSuite SRP enabled Cardinal Path to grow their services business.
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