Today’s consumers move fluidly across shopping channels, from in-store to online over a laptop, mobile phone or tablet. And, they want a consistent and relevant brand experience regardless of the channel. Yet, the vast majority of transactions still take place in person, making the Point of Sale (POS) a vital piece of the customer experience. As part of NetSuite’s customer-centric commerce platform, our in-store retail POS software makes it possible for retailers to deliver a high-quality, highly personalised omnichannel shopping experience.
- Deliver personalised service with a 360-degree customer view.
- “Save the sale” with cross-channel inventory visibility and order fulfillment.
- Increase productivity with an easy-to-use POS system and intuitive touch-screen interface.
- Reduce fraud with multiple levels of security for associates and managers.
- Enhance customer satisfaction with quick checkouts with integrated payment processing.
Working together, NetSuite’s modern retail POS and ecommerce platform enables you to bridge the gap across channels to fully service and satisfy your customers. Suddenly, you’ll be able to offer convenient cross-channel processes designed to build customer loyalty:
- Buy online/pick up in store.
- Buy online/return to store.
- Order in store/fulfill from anywhere.
See the SuiteCommerce Product Demo
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